Support Services

MAQUET Service is committed to keeping all MAQUET equipment operating optimally at all times during the entire life cycle. Our Service helps clinicians get the most from all of our equipment, both in the intensive care unit as well as in the operating room. MAQUET Service comprises a range of offerings that support your MAQUET products and ensure optimal performance. This in turn means the best care for patients, and lasting value from the investment.

MAQUET Service offers a partnership that puts MAQUET's expertise at the clinician's disposal along with our continued commitment to innovation.

Services

Technical Support

  • Technical Support
  • Call 1-800-777-4222 extension 28787 or email your questions. E-mail questions will be answered within 24 hours, Monday through Friday.
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Clinical Support

  • Cardiac Assist's Clinical Support Services group is unsurpassed in providing direct customer and distributor assistance for emergency and non-emergency situations. Person-to-person, 24-hour, support is available for most countries. Our clinical support specialists, equipped with PC-IABP software, have the capability to look at your System 98, 98xt, CS100, CS100i, and CS300 from a remote location and provide clinical assistance from almost anywhere.
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Technical Service FAQS

  • Technical Service FAQS
  • The list of Frequently Asked Questions can be used as a quick reference guide. It includes the most commonly asked questions and answers related to Maquet/Datascope IABP's.
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Product Life Notices

  • Product Life Notices
  • These notices provide you, our customer, with advance notification of our Service & Support policies by product. This will allow you the opportunity to budget for replacement products with the latest IABP technology enabling the seamless transition to our current IABP products.
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